Services
CRM and ERP Software Development
We bring your sales, customer and resource management processes together under one roof with CRM and ERP systems built specifically for your business.
Our approach
Off-the-shelf CRM and ERP packages come with long feature lists, but most businesses use only a small part of those features and are forced to make the flow they actually need fit the package.
Akitoo develops custom CRM and ERP systems that model your processes as they are, from sales to purchasing and from inventory to finance, with a simplicity your team will actually use.
Scope
What do we build?
- 01
Custom CRM
Customer records, opportunity and quote tracking, sales funnel and task management.
- 02
Inventory and order management
Real-time tracking of warehouse, product, order, shipping and return processes.
- 03
Purchasing and procurement
Requisition, quote collection, approval and supplier performance processes.
- 04
Finance and reporting
Customer and supplier accounts, collections, expense tracking and management reports.
- 05
Accounting and e-document integration
Data exchange with accounting software, e-invoice and e-archive systems.
Our process
A predictable process in which every step is visible.
Projects move through the same seven steps from start to finish. You always know which stage we are at and what comes next.
- 01
Discovery
We clarify the need by listening to your business goals, existing processes and users.
- 02
Planning
Together we define the scope, priorities, technical architecture and delivery schedule.
- 03
UI/UX
We design the flows and screens and submit them for your approval before development begins.
- 04
Development
We develop in short cycles and share a working version at the end of each cycle.
- 05
Testing
We make the product ready for launch with functional, performance and security testing.
- 06
Launch
We set up the infrastructure, migrate the data and take the product live in a controlled manner.
- 07
Support
After launch, we stay by your side for monitoring, maintenance and new needs.
Technologies
The technologies we use in this service.
We finalize the choice together, based on your project's scale, your team and your long-term maintenance needs.
- Web
- ReactNext.js
- Backend
- Node.js
- Data
- PostgreSQL
- Infrastructure
- Docker
FAQ
Frequently asked questions
What advantages does a custom CRM offer over an off-the-shelf CRM?
A custom CRM reflects only your own sales process; it contains no unnecessary screens or fields. There is no per-user license fee, and new needs can be added directly to the system.
Can our existing data be transferred to the new system?
Yes. The customer, product and transaction data in your Excel files or existing software is cleaned and migrated to the new system.
Can we roll out the ERP module by module?
Yes, and this is also the method we recommend. We start with the most critical process and roll out the other modules in stages as the team gets used to the system.
Other services
Other areas that may interest you
Custom Software Development
We develop software that fits your business processes exactly, belongs to you and keeps pace with your growth.
Learn moreMobile Apps
We develop fast, reliable mobile apps for iOS and Android that comply with app store standards.
Learn moreWeb Applications
We develop fast, secure business applications and customer platforms that run in the browser.
Learn moreSaaS Solutions
We take subscription-based, multi-tenant and scalable SaaS products from idea to launch.
Learn more