Resources
Practice-oriented articles on operations, project management and the digitalization of processes.
Business Processes
In ERP projects, the real difficulty most often lies not in the software but in scope, data and habits. The phased rollout approach that reduces risk, and a step-by-step roadmap.
Business Processes
Excel is a powerful tool, but it was not designed to carry a business process. Seven signs that a process run on spreadsheets has reached its limit, and a practical path for making the move.
Business Processes
Software needs attention after it goes live, too. The types of maintenance, response and resolution times, out-of-scope items and the headings to look for in a support agreement (SLA).
Business Processes
Successful software projects take shape before any code is written. Six fundamental questions you need to answer before meeting with a software company.